London Cat Clinic

6 Stanley St
London, ON N6C 1A8

(519)439-0373

www.londoncatclinic.com

COVID-19 Information

Temporary Clinic Policies & Hours of Operation

 

Hours currently available both in-clinic, by telemedicine and over-the-phone:

Monday - Friday:

8am - 6pm

 

We are now open for routine appointments ... BUT ... it is still not Business As Usual: we are now able to offer regular appointments

  • We are open for all routine and non-routine appointments.

  • We will still be using the drop off scenario you have become accustomed to - but now, it will be into our vestibule.

  • We would ask you to then wait in the car, or proceed home if you prefer and await our call.  We may be calling you from a cell phone with no number visible.

  • All touch surfaces will be wiped between appointments and thus we will be booking appointments spaced out a bit more than usual.

  • We may also admit cases, for a short time, that require diagnostics or treatments, in order to facilitate physical distancing between staff and also patients.

 

New Policies:

Appointment Procedures: 

  • Telemedicine:
    Once we have set up your appointment time, please go to your Telemedicine Conference. Please sign in with your name and you will be admitted into the "waiting room".  The doctor will "admit you" when she is ready for your appointment.

  • Clinic Appointments: 
    If we have arranged an appointment in the clinic, please proceed to the clinic for your appointed time. Please call upon your arrival to ensure we are ready for you, and then you can proceed to place your carrier in the vestibule on the table. We are now admitting patients from our vestibule.  Please have available a cell phone so we can contact you for any information needed and to go over any diagnostics or treatments recommended, as well as a credit card for verbal/over-the-phone payments, or if you prefer, we have E transfer or email invoice options.

 

***Please note, we are keeping the inside doors locked even when we are there. Please call ahead for all refills and appointments as we will be delivering your purchases directly TO the vestibule.